Frequently Asked Questions

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General Questions

Where is ACT located? How do I get there?

ACT’s corporate headquarters is located at 6950 West Sam Houston Parkway North in Houston. A map to our Houston location is available as well as a complete listing of our other sites.

How do I pay for products?

ACT can issue invoices for purchased products by customers that have submitted a complete credit application form. For smaller purchases, credit cards, cash and checks are welcome. We hope to add online payment options in the near future.

How do I open an account with ACT?

To open an account with ACT, please download the credit application and personal guaranty. Please fax the completed credit application and personal guaranty to 281-892-8105. To submit these electronically, please scan and e-mail the completed forms to CreditDepartment@actpipe.com.

My business is not located in Houston. Does ACT have other locations?

Yes, ACT has locations across the state of Texas and does business internationally.

I don’t know who my contact person is at ACT. Whom do I contact?

Start with the contact info on the page linked here.

Do you have product at your location or does ACT have to order it?

ACT prides itself on a large inventory of product so our customers can quickly get needed product. We can also order product for delivery within 5 days.

How competitive are ACT’s prices?

Very competitive. As the largest independent distributor in Texas, ACT is able to secure some of the best pricing and extend that to our customers.

Waterworks

Do you provide complete job estimates?

Each of our locations is staffed with experienced estimators. The estimators and/or sales staff will provide detailed job quotations based on a set of blue prints.

Do you have a branch office in my area?

Yes. Visit our Contact Us page to see a complete list of all ACT locations and contact information.

How do I apply for a credit account?

Please download the credit application and personal guaranty. Fax the completed credit application and personal guarantee to 281-892-8105. To submit these electronically, please scan and e-mail the completed forms to credit@actpipeandsupply.com. Please see the Customer Resources page for additional forms and information.

What makes ACT different from all the other suppliers?

ACT’s dedication to the customer differentiates us from other distributors. We value personal relationships with our clients. ACT professionals are committed to working closely with our customers to provide reliable products and first-rate service from the job bidding process to the delivery of materials to completion of your job.

Fire Sprinkler Fabrication/Supply

I need custom fire materials. Can ACT help?

Absolutely.